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Welcome to the CRAFTSMAN Club Ambassadors!
Contact us if you are having trouble logging in or have general questions about the program.
The CRAFTSMAN Club Ambassadors gives you the opportunity to try free products in exchange for your honest opinions. As a CRAFTSMAN Club Ambassador, you will have the opportunity to provide authentic feedback for the products you receive. You'll be invited to try products based on your preferences and program participation, so be sure to complete your full profile.
Here's how the CRAFTSMAN Club Ambassadors works:
• Receive your invitation and register by filling out your member profile
• Receive a notification when an offer is available, then login to productsampling.craftsman.com and select your product(s)
• Product arrives at your provided address
• Try the product and let us know what you think
• Enjoy your product - it's yours to keep!
• Be on the lookout for future offers
Why does this program exist?
We value customer feedback about our products and so do other consumers. The CRAFTSMAN Club Ambassadors allows you to provide honest and unbiased feedback on new or currently sold products in an effort to help consumers make more informed purchase decisions.
How do I become a member?
Membership is currently granted by invitation-only.
As a member, do I have to write reviews to stay in the CRAFTSMAN Club Ambassadors?
Yes. Authentic reviews are very important in helping shoppers make a buying decision. To maintain membership, you will need to review all of the products you receive.
Do members have to write positive reviews to participate?
No. We expect our members to write unbiased, honest and authentic reviews. All reviews will be posted unedited, regardless of whether they are favorable or not. There is no pressure or expectation to write positive reviews, and negative reviews do not affect membership in the program. Please see the Stanley Black & Decker's Review Writing Guidelines
Do CRAFTSMAN Club Ambassadors members get paid for writing reviews?
No. Members are not paid to participate in the program, nor are they paid to write reviews.
Are reviews collected through the CRAFTSMAN Club Ambassadors labeled differently?
Yes. To ensure authenticity, any reviews gathered through this program are badged to signify a free product was received.